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FAQ

FAQ

If you know your arrival time in advance, please let us know when making your reservation. Please call us if you will be significantly later than planned.

For security, the main entrance door is locked during the following hours. Guests going out or returning during this time, please press the button at the main entrance.

  • Lock period: 12:00 a.m. - 6:00 a.m.

Check-in time is 3:00 p.m. and check-out time is 11:00 a.m. An extension fee will be charged for use of the room after check-out time.

  • 11:00 a.m. - 3:00 p.m.: 2,000JPY per hour (tax included)
  • After 3:00 p.m.: 100% of the room charge (subject to availability on the day)