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FAQ

FAQ

Bottled mineral water is not provided in guest rooms, but a purified water server is available in the elevator hall on each guest room floor, 24 hours a day.

Yes. Chargers for major mobile phones are available to borrow at the front desk. Please ask our staff.

Yes. You can sign in with your own account and enjoy major streaming services just as you would at home. You will be signed out automatically when the TV is turned off.

For bed sizes by room type, please see each room on our Rooms & Suites page.

Yes. All guest rooms are equipped with a hair dryer.

Please see Our Amenities.

For the location and how to use the coin laundry, please see Facilities.

Yes. All guest rooms are equipped with a bidet toilet (Washlet).

Yes. Complimentary Wi-Fi is available in all guest rooms. Wired internet access is also available. For the SSID and access key, please check the information screen on your room TV.

Yes. Gown-style nightwear is provided in your room.

No. Unfortunately, pay-TV channels are not available.

No. However, BBC World News and CNN US are available.