Cancellation policy vary depending on the accommodation plan used. So please kindly contact your travel agency or check the terms and conditions of sale.
If your reservation was made directly with the hotel by telephone, the cancellation fees are as follows.
[The day before] 20% of the room charge
[On the day of reservation] 80% of the room charge
[No notice/contact in advance] 100% of the room charge
Yes. There are several connecting rooms available, which allow you to enter and exit through a door inside the room without going through a hallway.
No. All guest rooms are non-smoking. However there is smoking space in the entrance lobby on 1F.
No. We are sorry but all guest rooms are Western-style.
No. Unfortunately, Tokyo Tower can be seen from around the hotel but not from inside the hotel or your room.
No. Unfortunately, handicapped accessible rooms are not available. For inquiries, please contact us.
Please call in advance if you will be significantly late for your arrival. There is a time that we lock the hotel entrance door at midnight to prevent theft and protect the hotel.
Lock period: Midnight 12:00a.m. – early morning 6:00a.m.
Check-in time is at 3:00 p.m. and check-out time is at 12:00 p.m. (noon). An extension fee will be charged for use of the room after your check-out time.
12:00 p.m. – 3:00 p.m.・・・1,000JPY per a hour
After 3:00 p.m.・・・100% of the room charge
One child 6 years old and under may sleep with one adult for free of charge. The maximum number of guests, including children sleeping with an accompanying adult, is as follows:
・King bed: 2 adults + 2 children 6 years old and under
・Twin beds: 2 adults + 2 children 6 years old and under
Please note that we cannot accept reservations for more than the maximum number of guests.
Children 6 years old and under will be charged the adult rate if they use the bed by themselves.
Children 12 years old and under is 1,815JPY including tas and service charge.
Yes. Equipments available for rent are:
・Cribs (for children under 1 year old)
・Bed guard
Please inquire at the time of your reservation.
Yes. They are located the following floors.
【Diaper changing tables】
・2F Women’s restroom
・2F Men’s restroom
【Nursing room】
・2F Women’s restroom
Yes. We are happy to store your luggage in the front office. However, luggage can only be stored for the duration of your stay / the day of check-out / the day of rebooking arrival.
Yes. We will store your luggage in the front office until your arrival. However, we ask that you specify the day we pick up your luggage at the hotel on your check-in date as much as possible.
Please note your reservation name and check-in date on the mailing slip.
Send to: Shiba Park Hotel
1-5-10 Shibakoen, Minato-ku, Tokyo 105-0011 Japan
Yes. Please feel free to ask front staff if you need cardboard box and packing tape.
Yes. There is parking lot with a capacity of 20 vehicles on the basement level. The height limit is 2 meters.
【Parking Fees】
Accommodation Guests: 2,500JPY per night
Restaurant Guests: 1 hour free for 2,000JPY or more use at light meal time
2 hours free for 4,000JPY or more use at lunch time
3 hours free for 6,000JPY or more use at dinner time
No. Unfortunately, we do not accept reservations. It is first-come-first-served basis.
Please click Our Amenities
Yes. We have one size which is M, and lengh is 115cm in the closet in the guest room.
Yes. Please click Internet Access
Yes. Please click Laundry Service
No. We are sorry but we do not have business center.
Standard Twin: 1,100cm(width)x1,950cm(length)
Standard King: 2,000cm(width)x1,950cm(length)
Standard Triple: 1,000cm(width)x1,950cm(length)
Deluxe Twin: 1,200cm(width)x2,050cm(length)
Deluxe King: 2,200cm(width)x2,050cm(length)
Junior Suite: 1,100cm(width)x1,950cm(length)
No. However, we have BBC Word News and CNN U.S. available.
Yes. They both are located on 5F next to the elevators.
Yes. It is located on 4F next to the elevators.
Yes. There is exchange machine on 1F near the reception counter.
Supported currency:
US Dollar
European Euro
British Pound
Australian Dollar
Canadian Dollar
Chinese Yuan
Korean Won
Semi-buffet breakfast is served at the restaurant “The Dining” on 1F, starting at 7:00 a.m. – 10:00 a.m.
Fees for guests 13 years of age or older is 3,630JPY, and guests under 12 years old is 1,815JPY.
Please click Breakfast
We have one restaurant named “The Dining” on the 1F. You may enjoy Western, Japanese, and Chinese cuisine at the same restaurant.
Yes. However, we are happy to make restaurant reservations on behalf of you at the restaurants you will be dining during your stay with us at Shiba Park Hotel.
Yes. There are Family Mart, 7-Eleven, and Natural Lawson. All are less than a minute’s walk away from the hotel, and they open 24 hours a day.
No. Unfortunately, due to the Covid-19, the airport limousine bus service has been suspended.
Please check what’s New.
