Cancellation policy vary depending on the accommodation plan used. So please kindly contact your travel agency or check the terms and conditions of sale.
If your reservation was made directly with the hotel by telephone, the cancellation fees are as follows.
[The day before] 20% of the room charge
[On the day of reservation] 80% of the room charge
[No notice/contact in advance] 100% of the room charge
Yes. There are several connecting rooms available, which allow you to enter and exit through a door inside the room without going through a hallway.
No. All guest rooms are non-smoking. However there is smoking space in the entrance lobby on 1F.
No. We are sorry but all guest rooms are Western-style.
No. Unfortunately, Tokyo Tower can be seen from around the hotel but not from inside the hotel or your room.
No. Unfortunately, handicapped accessible rooms are not available. For inquiries, please contact us.
Please call in advance if you will be significantly late for your arrival. There is a time that we lock the hotel entrance door at midnight to prevent theft and protect the hotel.
Lock period: Midnight 12:00a.m. – early morning 6:00a.m.
Check-in time is at 3:00 p.m. and check-out time is at 11:00 a.m.. An extension fee will be charged for use of the room after your check-out time.
11:00 a.m. – 3:00 p.m.・・・2,000JPY per a hour
After 3:00 p.m.・・・100% of the room charge
One child under 6 years old can share existing bedding with 1 adult for free.
King room: 2 adults and 2 children under 6 years old
Triple room: 3 adults and 3 children under 6 years old
Please note that we do not accept reservations for more than the maximum number of guests.
Children over 7 years old and children under 6 years old sharing a bed will be charged at the adult rate.
Children’s prices are as follows.
・1,925JPY for children 7 to 12 years old
・Free of charge for children under 6 years old
※Price is inclusive of tax.
※15% service charge will be added to your bill.
Please check here for more information.
Children of any age are welcome at restaurant “The Dining.”
Children’s plates are also available.
【Menu】Please choose a favorite dish from Japanese, Western, or Chinese menu in advance. The menu is at the discretion of the chef and allergies can be arranged.
【Reservation】Reservations are required by 5:00 p.m. the previous day.
【Price】3,300JPY each (tax included)
*15% service charge will be added to your bill
Yes. Equipment available for rent:
・Cribs (for children under 1 year old)
・Bed guard
Please inquire at the time of your reservation.
However, please note that amenities such as toothbrushes and slippers for children are not provided.
Yes. They are located the following floors.
【Diaper changing tables】
・2F Women’s restroom
・2F Men’s restroom
【Nursing room】
・2F Women’s restroom
Yes. We are happy to store your luggage in the front office. However, luggage can only be stored for the duration of your stay / the day of check-out / the day of rebooking arrival.
Yes. We will store your luggage in the reception until your arrival. However, please specify the day you wish us to receive your luggage on the same day as your check-in date.
Please note your reservation name and check-in date on the mailing slip.
Send to: Shiba Park Hotel
1-5-10 Shibakoen, Minato-ku, Tokyo 105-0011 Japan
Yes. Please feel free to ask front staff if you need cardboard box and packing tape.
Yes. There is parking lot with a capacity of 16 vehicles on the basement level. The height limit is 2 meters.
【Parking Fees】
Accommodation Guests: 2,500JPY per night
Restaurant Guests: 1 hour free for 2,000JPY or more use at light meal time
2 hours free for 4,000JPY or more use at lunch time
3 hours free for 6,000JPY or more use at dinner time
No. Unfortunately, we do not accept reservations. It is first-come-first-served basis.
Yes, but unfortunately you are required to pay a separate fee once you leave the partking lot during your stay, even if it is within 24 hours.
There is no bottle of mineral water in a guest room but we have a purified water server on each guest room floors in the elevator hall. It is available 24 hours a day.
Please click Our Amenities
Yes. We have one size which is M, and lengh is 115cm in the closet in the guest room.
Yes. All guest rooms are accessible to complimentary internet access (wireless and wired). For the SSID and access key, please check the TV information in your room.
Connection Conditions and Precautions
・Your computer must have a LAN terminal and be able to connect to a LAN.
・You must be able to use TCP/IP protocol.
・There are no OS restrictions. (Depending on the OS, you may need to restart your PC after connecting the LAN cable)
・Services that require a global IP address for the main PC are not available.
・As for VPNs, the standard specifications of IPSec and PPTP are supported, but not all VPN connections are guaranteed. We cannot provide support in the case you cannot use a VPN.
Yes. Please click Laundry Service
No. We are sorry but we do not have business center.
Standard Twin: 2 Singles (W43.3in / L76.8in)
Standard King: 1 King (W78.7in / L76.8in)
Standard Triple: 1 Bunk (W39.4in / L76.8in) & 1 Single (W39.4in / L76.8in)
Deluxe Twin: 2 Singles (W47.2in / L80.7in)
Deluxe King: 1 King (W86.6in / L80.7in)
Junior Suite: 1 King (W94.5in / L76.8in)
No. However, we have BBC Word News and CNN U.S. available.
Yes. They both are located on 5F next to the elevators.
Yes. There is exchange machine on 1F near the reception counter.
Supported currency:
US Dollar
European Euro
British Pound
Australian Dollar
Canadian Dollar
Chinese Yuan
Korean Won
Buffet breakfast is served at the restaurant “The Dining” on 1F, starting at 7:00 a.m. – 10:00 a.m.
Prices are as follows.
・3,850JPY for guests 13 years old or older
・1,925JPY for children 7 to 12 years old
・Free of charge for children under 6 years old
※All prices are inclusive of tax.
※15% service charge will be added to your bill.
Please check here for more information.
We have one restaurant named “The Dining” on the 1F. You may enjoy Western, Japanese, and Chinese cuisine at the same restaurant.
Yes. We are happy to assist you with your requests during your stay with us.
However, please kindly note that we are only able to accept requests for dates within your stay period. Additionally, any restuarant reservations must also fall within the duration of your hotel stay.
Yes. There are Family Mart, 7-Eleven, and Natural Lawson. All are less than a minute’s walk away from the hotel, and they open 24 hours a day.
Starting October 1, 2023, only buses departing from Narita Airport to Shiba Park Hotel will be re-running.
However, buses from hotel to Narita Airport, and hotel to/from Haneda Airport are still not in operation.
Bus stop: Hotel “inumo shibakoen” in front of Shiba Park Hotel
Time: approx. 2 hours and 20 minutes
Fare: 3,600JPY for passengers 12 years old or older, 1,800JPY for children 6 to 11 years old
Please check for updated information.
For more information, please contact us
